Informativa sui rimborsi

We want you to be completely satisfied with your purchase. If something went wrong, we're here to help.

Return Window You have 30 days from the date of delivery to request a return.

Eligible Returns We accept returns in the following cases:

• The item arrived damaged or defective
• You received the wrong item
• The item does not match the product description

Non-Eligible Returns We do not accept returns for:

• Change of mind
• Wrong size or color ordered by the customer
• Items that have been used or damaged by the customer

Return Shipping Costs

• If the return is due to our error (damaged, wrong, or defective item) — we cover the return shipping cost.
• If the return is for any other reason — the customer is responsible for return shipping costs.

Refund Process Once we receive and inspect the returned item, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

How to Start a Return Contact us via live chat or email on our website within 30 days of receiving your order. Please include your order number and a photo of the item if it is damaged.